Service Pricing
Service Hourly Rates:
- Service (Depot) $80
- Service (Onsite) $90 - from time of departure to time of return.
- Service (Remote) $1.50 - per minute billing (includes remote desktop support)
Rush Service:
- Rush Service $69 - Same day/next day rush fee
- Emergency Rental $99 - one time fee for repairs or sales
Diagnosis: (waived with repair, computer purchase, or parts donation)
- Diagnosis (Basic) $49 (external diagnostic only / less than 15 minutes)
- Diagnosis (Extended) $80 (internal or extended diagnostic - one hour minimum charge)
Repair: (only if computer not covered by Apple warranty)
- Repair (Basic) $99 (any computer except iMac and iBook)
- Top case (not unibody)
- Keyboard (iBook, PowerBook)
- Hard Drive (with Basic OS)
- Repair (Intermediate) $149 (any computer except iMac and iBook)
- Fans
- Optic drive
- Keyboard (MacBook Pro - not unibody)
- I/O board
- Airport
- Bluetooth
- Infrared captor
- Hard Drive (with OS and FMD)
- Repair (Major) $199 (any computer)
- Optic drive for iMac and iBook
- DC Board for iBook
- Hard Drive (with Basic OS - for iMac and Ibook)
- Airport
- Bluetooth
- Display
- All iMac internal repairs
- Repair (Complex) $249 (any computer)
- Logic board
- Bottom case
- New unibody top case
- Rebuild - Take apart, wash, repair of computer, test (liquid spills or rebuild)
Service:
- Set-Up (Basic) $99
- Set-up, updates, installs/configuration, FMD (Full Meal Deal), registration, AppleCare, VPN support
- Set-Up (Regular) $149 (With Data migration/transfer)
- Set-up, updates, installs/configuration, FMD (Full Meal Deal), registration, AppleCare, VPN support, file migration/transfer of docs, music, photos (WIN or Mac)
- Set-Up (Repair Bundle) $99 (with new hard drive repair)
- Set-up, scan for all updates, installs/configuration, FMD (Full Meal Deal), VPN support, Basic Tune-Up included
- Set-Up (Special) $99
- Set-up, updates, installs/configuration, FMD (Full Meal Deal), registration, AppleCare, VPN support
- Special Price for specials, second computer, returning customers
- Set-Up (Teacher Special) $0
- Install and configure specific teacher applications (no charge with any set-up) ($0)
- Set-Up (WIN Email/Contacts) Data migration $149 (added to regular setup)
- Convert/migrate Windows email and contacts to Mac
- Set-Up (Windows) $199 (added to regular setup)
- Set up of Parallels/Bootcamp/VMWare (Windows Side)
- After Hours Sales Consult Service $49/hr (by Apt)
- Convenience for out or town customers or those with busy schedules
- No charge if under 30 mins and computer purchased
Tune-Up Service:
- Tune-Up (Basic) $99 - Run disk utilities, fix permissions, run updates, FMD (Full Meal Deal)
- Tune-Up (Regular) $149 - Reinstall system, run disk utilities, fix permissions, run updates, FMD (Full Meal Deal)
- Tune-Up (Advanced) $199 - Back-up, reinstall system, run disk utilities, fix permissions, run updates, FMD
- Discount (Tune-Up) $50 - on regular or advanced tune-up with software/accessory purchase of $100 or more
Data Recovery:
- Data Recovery (Diagnosis) $99
- Removal and scan of drive, attempt recovery sample
- Data Recovery (Basic) $499
- For recovery of up to 10GB of data and under 24 hours to recover (documents, desktop, pictures)
- Data Recovery (per GB) $10
- Cost per GB above the 10GB basic data recovery
- Data Recovery (Advanced) $999
- For large amounts of data that require more than one day of recovery
- Data Recovery (Critical) $1000-$2500
- For complete hardware failure. Sent to DriveSavers. Estimate done prior to recovery.
*FMD: Full Meal Deal - Details.
Note: Apple Care protection plan covers parts and labor only. Apple warranty coverage does not cover time if: Issue caused by non-Apple hardware; result of software; no trouble found; data recovery requested. Data backup prior to work is the sole responsibility of the customer. Apple Drives are returned to Apple. Data recovery must be requested at time of workorder.
