Information

AppleCare

AppleCare Support Canada can be reached by calling 800-263-3394

Check My Warranty

The Team

Trevor Mead-Robins
Trevor Mead-Robins
President, Pro Video, Business Consultant

"I started MEADIAsolutions over 10 years ago due to the local demand for Macintosh Support. I believe that good business breeds good friendship and I enjoy helping customers make the Switch to Mac"


Davy Joly
Davy Joly
Manager, Sales Professional, Pro Photo

Davy is a certified Apple Product Professional and specialized in photo workflow for the budding enthusiast or the hardened professional. Davy is happy to help you in English or French.

"Originally from France, I have been a resident of the Yukon for three years. I have always been a Mac enthusiast, especially with my interest in digital photography. I am proud to be part of the MEADIAteam and assisting customers in English and French in finding solutions to meet individual and business needs. J'ai hate de vous aider."


Jackie Gay
Jackie Gay
Reception, Customer Service

Jackie is the newest member to the MEADIAsolution's team. She is the voice that answers your calls and the person who will go out of her way to help answer your questions.

"I am born and raised in the Yukon and have 10 years experience in the customer service industry. I love to help people and enjoy the human element of Apple! (as well as keeping the 'boys' at MEADIAsolutions in line)."


Michael Heynen
Michael Heynen
Apple Apprentice Technician

As an avid Apple enthusiast, Michael saved up to purchase a top-of-the-line 17" MacBook Pro and is now our first Apple Apprentice Technician. He is working through the certification program with great success.

"I started using macs when it was introduced to me by my cousin, and immediately started to save for my own. I enjoy working here because I get paid to do what I love to do. I have access to everything, hardware, software etc."


Florian Boulais
Florian Boulais
Service/Sales - Dawson City

Dawson has always been a mecca of arts and culture artists LOVE Mac. We have been working with Florian to establish an an Official Apple Authorized Service Centre for MEADIAsolutions. Yukon residents can now have their Mac's serviced in Whitehorse or Dawson. Florian can also assist you with sales.

"Well, I used to work on airplanes for four years, fixing jet engines. Now I work at the Arts University in Dawson City. It is working at University that I got to know Macs. I was quite reluctant working with Apple at first, but as time went by I got to really like them. And now I am a Mac technician. I believe that information technology matters. Why not do it with efficiency and style??"


Dave Haddock
Dave Haddock
Service, Pro Audio/Video

Initially Dave wanted to fix his own iBook as a project which we helped him with. He's been working parts time as a technician and Audio Specialist ever since. MEADIAsolutions is dedicated to supporting Audio and Video and Photography professionals. We are lucky to have Dave as our Pro Audio representative. If only we could find the time to get a better photo.


Gerard Frostad
Service, Network Specialist, Server and Software Support

Gerard is largely the reason MEADIAsolutions is here today. He was the catalyst to making this company more than a hobby. He and Trevor learned and got certified together while he was still working in a bike shop. For any enterprise server solutions, Gerard and Trevor work together and can design systems for any size organization.